National Express made major changes to the buses in July which upset many of our residents. Since then I’ve ran a strong campaign to return the service back and they’ve finally listened.
”We’re really sorry people have been having problems with the 61 and 63. These two routes have been delayed by the construction work for the Birmingham Cycle Revolution, affecting the reliability of the service. This is why they’ve been seen running behind in quick succession.
National Express is prepared to trial a slightly altered 61 route through Frankley, but we won’t make changes while the BCR construction is going on. When the roadworks have finished (hopefully Spring 2019) we will trial an extended route until Summer 2019 and judge the altered route on passenger numbers and reliability.
Until then, we have added vehicles to these two routes and changed the schedule to give the buses more time. We’ve also stationed inspectors in town to monitor gaps and send buses back out again at more regular intervals.”
– National Express West Midlands